Privacy Policy

Effective Date: 02nd January 2025

At Brands by POS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website ("Site") or interact with our services. By accessing the Site, you consent to the practices outlined in this Privacy Policy.

1. Who We Are

Brands by POS is a brand owned and operated by POS Interiors, a division of Point of Sale Limited, registered in Guernsey under registration number 12154. For any questions or concerns about your data, please contact us:

• Address: Unit 9 Anfre Estate, Route de la Garenne, St. Peter Port, Guernsey, GY1 2RL
• Email: [email protected]
• Phone: +44 (0)1481 740222

2. Information We Collect

We collect and process the following types of information:

1. Personal Information You Provide:
   • Name, email address, phone number, billing and delivery addresses when you:
     • Create an account.
     • Submit a wishlist or request a quote.
     • Contact us via forms, email, or phone.
   • Payment details (processed securely by third-party payment providers).
2. Automatically Collected Information:
   • IP address, browser type, operating system, referring URL, and other technical details collected through cookies and similar technologies.
   • Usage data, such as time spent on pages and interactions with our Site features (e.g., wishlist).
3. Third-Party Information:
   • Data provided by manufacturers, suppliers, or partners when processing quotes, orders, or deliveries.

3. How We Use Your Information

We use your personal information to:

1. Provide Our Services:
   • Process your wishlist, quotes, orders, and deliveries.
   • Respond to enquiries and customer support requests.
2. Improve Our Platform:
   • Analyse usage patterns to enhance functionality, user experience, and content.
   • Test and refine new features, such as the product configurator.
3. Marketing:
   • Send promotional content about products or services you might be interested in.
   • Manage your preferences for receiving marketing communications.
4. Legal Obligations:
   • Comply with applicable laws, regulations, and legal requests.

4. Cookies and Tracking Technologies

We use cookies to:

• Ensure the Site functions properly.
• Analyse performance and improve your experience.
• Store your preferences, such as wishlist data.

Your Choices:

• You can manage cookie preferences through your browser settings.
• Some cookies are essential for Site functionality and cannot be disabled.

For more details, see our Cookie Policy.

5. Sharing Your Information

We may share your information with:

1. Service Providers:
   • Third-party partners that process payments, provide delivery services, or support our Site operations.
2. Manufacturers and Suppliers:
   • To fulfil wishlist submissions, quotes, and orders.
3. Legal Authorities:
   • If required by law or to protect our rights, property, or the safety of others.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

• Account and order data: Retained for 7 years to comply with tax and legal requirements.
• Marketing preferences: Retained until you opt out or withdraw consent.

7. Your Rights

You have the right to:

1. Access: Request a copy of the data we hold about you.
2. Correction: Ask us to correct inaccuracies in your information.
3. Deletion: Request the deletion of your data where applicable.
4. Opt-Out: Withdraw consent for marketing communications.
5. Data Portability: Request a copy of your data in a machine-readable format.

To exercise your rights, contact us at [email protected].

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss.

• All payment data is processed securely through trusted third-party providers.
• Access to personal information is limited to authorised personnel only.

9. International Data Transfers

If you are accessing the Site from outside the Channel Islands or the UK, your data may be transferred to and processed in jurisdictions with different data protection laws. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the effective date. Continued use of the Site after updates are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

POS Interiors
Unit 9 Anfre Estate, Route de la Garenne, St. Peter Port, Guernsey, GY1 2RL
Email: [email protected]
Phone: +44 (0)1481 740222

We are available Monday to Friday, 9:00 AM to 5:00 PM, and aim to respond to all queries within 24–48 hours.